Hire them too. Give them a system.
| An operations hire | An installed system, operated | |
|---|---|---|
| Cost | Salary, taxes, benefits, recruiting. Six figures a year all-in for someone good. | Install once, inside the ranges on the pricing page, then a monthly number you can cancel. |
| Hours | Forty a week, awake. The 9:42pm lead still waits. | All of them. Follow-ups, scoring, recovery and pricing happen while everyone sleeps. |
| Judgment | Excellent. A good person handles what nobody wrote a rule for. | Only what is written down. Anything touching money is drafted for a human. |
| When they leave | The process leaves with them. | The system stays. Documented, recorded, yours. |
| Where it wins | Politics, vendors, the unexpected. | Volume, speed, consistency, the boring work. |
Verdict: the owner who hires an operations manager and gives them the operating layer gets a person who runs the business instead of the inbox. We are not a substitute for judgment. We are a substitute for the fifty follow-ups.
It works until it does not, and nobody knows why.
| Glue tools plus freelancers | An installed system | |
|---|---|---|
| Cost to start | Cheap. A few hundred a month and a freelancer by the hour. | More. A fixed install price. |
| Cost at month twelve | Per-task pricing climbs with volume. Every fix is a new invoice. | Flat. Volume is the point. |
| When it breaks | Silently. A zap stops, a form goes nowhere, nobody notices for a week. | It announces itself. Broken things page us, not your customers. |
| Data | Spread across tools you rent. | One record, yours, in open formats. |
| Where it wins | A single simple automation, today, for almost nothing. | Anything with money, hiring, or more than three steps. |
Verdict: if you need one thing connected to one other thing, use Zapier and do not call us. If a person is currently the integration between your tools, that is what we install.
An agency delivers a file. We deliver a running system.
| An agency | Us | |
|---|---|---|
| Who you talk to | An account manager, then a project manager, then the people doing the work. | The two people doing the work. They also run their own companies on the same systems. |
| Pricing | Hours, retainers, change orders. | Fixed before we start. Priced on what the system earns. |
| What ships | A deliverable. A strategy deck, a site, a build handed over. | A system that is running, measured at ninety days against the teardown. |
| After launch | A new statement of work. | Operate with us, or take it in-house with the documentation. Your choice. |
| Where it wins | Scale. Fifty people on a rebrand by Friday. | Depth. One operating layer that keeps improving. |
Buying at the Build tier with procurement involved? The procurement page has the payment schedule, IP, liability and security terms to forward.
Verdict: if you need a brand campaign across six markets, hire a large agency. If you need the business to run without you reading every inbox, that is us. The teardown will tell you which one you are.