What happens in the ninety minutes
Five things followed end to end.
01A lead
From the moment it arrives to the moment someone answers it. Where it waits, who sees it, what it is quoted at, whether the contact was even recoverable.
02A job
Booked, scheduled, dispatched, done, invoiced, paid. Every hand-off between tools is a place where a person is doing the integration.
03A hire
From application to first shift. How long the inbox waits, who scores, how interviews get booked, what the drop-off is.
04A campaign
From a post or an ad to a booked job. What content costs to make, what it returns, what could publish itself from footage you already have.
05A Monday
What the owner has to read to know what happened. How many inboxes, how many logins, how much of it should have been one briefing.
A sample of the findings
What the write-up looks like.
Three findings from a teardown of one of our own companies, before we fixed them. Yours will read the same way: a fact, a number, a cost, a recommendation.
Finding 1 of 9
After-hours leads wait until morning, and a share of them are unreachable by then.
- Fact
- Leads from two platforms arrive with masked contact details. Nobody recovers them. Replies go out the next business day.
- Cost
- Estimated from the platform's own reports: a meaningful share of paid leads never get a reply, and the ones that do are answered after a competitor.
- Recommendation
- Recover the contact automatically, price the job above the margin floor, text the owner the number. Lead system, install tier.
Finding 4 of 9
Quotes are priced from memory. Some are below cost.
- Fact
- No written rules. Two staff quote the same job differently. No record of win or loss.
- Cost
- Jobs that lose money on day one, and no data to learn from.
- Recommendation
- A rules engine with a floor, a record for every quote. Part of the same lead system.
Finding 7 of 9
Over a hundred applications sit marked new.
- Fact
- The hiring inbox is checked when someone quits. Interviews are booked by phone tag.
- Cost
- Open shifts, overtime, and the good applicants take another job in the meantime.
- Recommendation
- Score, question, book into slots the manager already agreed to. Hiring funnel, install tier.
What you leave with
Three things, all yours.
- The recordingThe full ninety minutes, so your team can watch what we saw.
- The scorecardEvery finding as a fact, a number, a cost, a recommendation. Sorted keep, connect, replace.
- A range, or a noIf a system would pay for itself we give you the range and what moves it. If it would not, we say so, and that is the end of it.
On consent: the call is recorded because the recording is the deliverable. We say so out loud at the start and ask before anything is captured, which is what several states require of everyone on a call — so if you are bringing colleagues, give them the heads up. Ask us to stop and we stop. We never publish or share any part of a teardown recording without your written permission. The rest is on the terms page.
What it is not
Not a sales call with a slide deck.
Nobody pitches. We look at your tools, not at a presentation about ours. The honest answer is sometimes "keep what you have and fix one process", and we have given that answer. Read one install, start to finish to see what happens when the answer is yes.